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Support

Initial Installation Support

The Fredrick Group, Inc. provides free installation support via e-mail. Please e-mail Support@TFGCollector.com. Installation support is available for 30 days and is activated when you send your first message. You may also receive installation support by calling. Technicians are available on Monday through Friday from 9:00 am to 5:00 pm Eastern time.

Pay-as-you-go Support

Additional fee-based support is available. You pay the cost of the call plus an additional fee. Credit card information must be provided and confirmed before a call is accepted. Technicians are available on a limited basis Monday through Friday from 9:00 am to 5:00 pm Eastern time.

Maintenance Packs

Click below to download the Maintenance Pack EXE file to your machine and then run the EXE file.

Date

Group

Added Feature or Fix

Maintenance Level

3/4/2008

Rock and Fossil

New Release Level 1.4.1 now available.

TFGCollector 1.4.0 users e-mail Support@TFGCollector.com. for instructions on how to obtain the new release

 

   

The Fredrick Group, Inc.   PO Box 1698  Cumming, GA 30028

Phone: 866-679-9284   FAX: 770-573-9248