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| TFG4000 PRODUCT SUPPORT | |
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BUSINESS MANAGEMENT SOLUTIONS TFG4000 PROFESSIONAL STANDARD TFGCollector PLAN DETAILS |
Support Hours are Monday through Friday, 9:00 to 5:00 EST
(Except Holidays) Installation Support - Thirty days of support by email only from the date of the first email. Free Product same version updates, when available. TFG4000 Professional and Standard Editions: Bronze Support Package of five Phone incidents. Plan Incidents expire two years after purchase. If the problem is a real TFG issue the customer is not charged for a paid incident. Plan Cost $125 pre-paid TFG4000 Professional Edition only: Silver Support Plan Unlimited phone support. Unlimited email support. Plan Cost 20 percent of current product cost. Gold Support Plan Unlimited Phone Support. Unlimited Email support. Fee based Product upgrades included at no additional cost. Plan Cost 40 percent of current product cost. Email TFGSales@TFG4000.com or Call Toll Free 866-679-9284 to order. |
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The Fredrick Group, Inc. PO Box 1698 Cumming, GA 30028 Toll Free Phone 866-679-9284 Fax 770-573-9248 |
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